buyer's guide

At Shamrock, we realize that you have a choice in your flooring products. Browse our the Buyer’s Guide section to learn more about the value and benefits of hardwood floors, the natural characteristics of wood, how to care for hardwood floors, Shamrock’s warranty, hardness ratings, installation instructions and more.Be sure to check out our Frequently Asked Questions page for answers to the most common hardwood questions.
warranty
 

REGISTER YOUR FLOOR WARRANTY NOW!

PDF version of Shamrock Warranty

Stop Light flyer 7.7.15

Pre-Inspection Warranty Requirements:
Shamrock Plank Flooring hereby warrants to the original buyer (“Buyer”), that the solid and engineered hardwood products are manufactured in accordance with accepted industry standards, which permit grading deficiencies not to exceed 5% over the entire floor. Hardwood is a natural product and may have naturally occurring variations in grain and color, mineral streaks and knots.

The installer must use reasonable selectivity and hold out or cut off pieces with deficiencies or objectionable naturally occurring blemishes prior to installation. Since wood is a natural product, there will be natural variations in color, tone, and grain that are not covered by our warranties.

The pre-installation warranty expires upon installation.

Shamrock Plank Flooring’s limited warranties do not cover color, shade or texture differences that can be seen between color samples, printed color photography, computer graphics and the color of installed floors. Please approve the color of the actual flooring prior to installation.

Note: YOU AND YOUR INSTALLER ARE RESPONSIBLE TO INSPECT FLOORING PRIOR TO INSTALLATION.  SHAMROCK PLANK FLOORING ACCEPTS NO RESPONSIBILITY FOR LIABILITIES, CLAIMS OR EXPENSES, INCLUDING LABOR COSTS, WHERE FLOORING HAS BEEN INSTALLED.

The use of filler, stain and putty sticks during installation are considered normal practice.

Rustic, Tavern and/or other downgraded or discontinued flooring is sold “as is” and carry no warranty.

Jobsite Conditions / Acclimation – Shamrock Plank Flooring recommends that all flooring be acclimated before installation. The purpose of acclimation is to allow the moisture content of the wood to adjust to “normal living conditions” at the site. These are the temperature and humidity conditions that will typically be experienced once the structure is occupied.

The room temperature must be within a range of 60 – 80o F, with relative humidity in a range of 35 – 55%. These environmental conditions are specified as pre-installation requirements and should be maintained for the life of the product. Environmental conditions consistently outside of these parameters could result in product performance problems that would not be covered under these warranties. For more detail refer to the most current NWFA installation guidelines.

Installation – Flooring must be installed in strict accordance with the most current NWFA installation guidelines which are available on this website.

Radiant Heating – Solid hardwood is not warranted for use with radiant heating systems. Many engineered hardwoods may be used with radiant heating systems provided they are installed in compliance with the NWFA’s written installation instructions. Hickory and Maple should not be installed over radiant heating and are not warranted in that application.

The flooring is manufactured and graded to exacting standards, however, no warranty expressed or implied can be made to cover the finished or partially completed floor. Shamrock Plank Flooring has no control after if leaves the mill and therefore cannot accept the responsibility for problems/conditions that may develop during or after installation. Again, installation warrants acceptance and the flooring professional is to follow the NWFA Installation Guidelines.

SHAMROCK PLANK FLOORING

RESIDENTIAL AND LIGHT COMMERCIAL HARDWOOD WARRANTIES

Limited Warranties for Prefinished Solid and Engineered Hardwood Floors Grading Defects Shamrock Plank Flooring* (“Shamrock”) hereby warrants to the original buyer (“Buyer”), that the Shamrock prefinished solid and engineered hardwood covered products are manufactured in accordance with accepted industry standards, which permit grading deficiencies not to exceed 5% over the entire floor. Hardwood is a natural product and may have naturally occurring variations in grain and color, mineral streaks and knots. The installer of Shamrock Plank Flooring must use reasonable selectivity and hold out or cut off objectionable naturally occurring blemishes prior to installation. Limited Finish Warranty Shamrock hereby warrants to the Buyer that the factory applied finish of Shamrock Plank Flooring will not wear through or will not lack finish adhesion as a result of normal residential use. (See product sample or your retailer for duration of this warranty on specific products.) A diminished gloss is not wear through of the finish. In the event the finish wears through or releases from Shamrock Plank Flooring, Shamrock may, at its option, repair or replace the affected planks or area or refund the applicable prorated purchase price of the affected Shamrock Plank Flooring material only. This warranty is conditioned upon Shamrock’s receipt of notice in writing from the Buyer of the alleged defect prior to the expiration of the limited warranty period and that the Shamrock Plank Flooring is not subject to any of the limitations described below. This limited finish warranty does not apply to American Woodlands, Tavern grade, Cabin grade or other downgraded or discontinued Shamrock Plank Flooring and any such product(s) are sold “as is.” There is no finish warranty on any downgraded products.  Rustic grades carry no warranty. Additional warranties exclusively for Prefinished Engineered Floors: Limited Structural Warranty Shamrock Plank Flooring warrants the original buyer that the plies of your Environeered floor will not separate under normal household conditions for as long as you own your home. Shamrock engineered wood products may be installed on, above or below grade (except Hickory and Maple which are not warranted below grade or over radiant heat) on all subfloors meeting the minimum NWFA requirements for suitable subfloor types and conditions as described in Section 2, Subfloor Guidelines and Specifications, of the “NWFA Wood Flooring Installation Guidelines and Methods” September, 2012 revision. Jobsite Installation Conditions Shamrock recommends that all Shamrock Plank Flooring be acclimated before installation. The purpose of acclimation is to allow the moisture content of the wood to adjust to “normal living conditions” at the site. These are the temperature and humidity conditions that will typically be experienced once the structure is occupied. The room temperature must be within a range of 60 – 80o F, with relative humidity in a range of 35 – 55%. These environmental conditions are specified as pre-installation requirements and should be maintained for the life of the product. Environmental conditions outside of these parameters could result in product performance problems that would not be covered under these warranties.

National Wood Flooring Association (NWFA) Installation Guidelines and Methods ©2007 l Revised 09.2012 publication

Section 1 chapter 2 (Acclimation) part B

Line 5.  Upon delivery, check wood flooring moisture content with a moisture meter to establish a baseline for required acclimation.  Check the moisture content of multiple boards.  A good representative sample is typically 40 boards for every 1000 square feet of flooring.  Acclimate to manufacture’s recommendation or as necessary according to geographical location and your job site location.

Line 6.  Prior to installation, ensure that the wood is within an acceptable range of moisture content with the wood subfloor.  For solid strip flooring (less than 3” wide) there should be no more than 4 percent moisture content difference between the properly acclimated wood flooring and subflooring material.  For wide-width solid flooring (3” or wider), there should be no more than 2 percent difference in moisture content between the properly acclimated wood flooring and subflooring material.

Limitations on Liability

In the event Shamrock Plank Flooring determines that one or more of the above warranties apply to a claim by Buyer, Buyer’s exclusive remedy and Shamrock Plank Flooring’s sole liability on any claim, whether in tort, contract, or breach of warranty, shall be limited to either (1) the repair of the defective flooring if/and when feasible, or (2) the replacement of defective flooring when not feasible as determined solely by Shamrock Plank Flooring. SHAMROCK PLANK FLOORING HEREBY DISCLAIMS ALL OTHER WARRANTIES WHATSOEVER, EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL SHAMROCK HAVE ANY OTHER LIABILITY OR ANY MONETARY LIABILITY TO BUYER IN EXCESS OF THE PURCHASE PRICE OF SHAMROCK PLANK FLOORING. SHAMROCK EXPRESSLY EXCLUDES AND SHALL NOT BE RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND. If Shamrock shall elect to repair or replace Shamrock Plank Flooring which has proven defective, then Shamrock will supply a new Shamrock Plank Flooring of similar color and grade, if available. If such Shamrock Plank Flooring is unavailable or discontinued, Shamrock reserves the right to supply Shamrock Plank Flooring of similar value and appearance. Any and all representations, promises, warranties or statements by Shamrock or its agents that differ in any manner from the terms of these limited warranties shall be of no force or effect unless in writing, signed by a duly authorized officer of Shamrock Plank Flooring. Any of the following shall void and invalidate the above limited warranties: Visible Defects — Boards with visible defects must not be installed. Visible defects are those defects which are apparent on the face of the flooring. Boards with visible defects must be noted by the installer and reported before installation so that replacement flooring can be furnished before installation. Building Settling or Uneven Subfloor — Building settling or uneven subfloors are considered to be part of the pre-installation inspection process. Do not install Shamrock Plank Flooring if these situations exist. Shamrock’s limited warranties do not cover damage or defects caused by settling or uneven subfloors. Improper preparation of, or deficiencies in, the subfloor/floor joist assembly including, but not limited to, excessive floor deflection, uneven or irregular subfloor surface (particularly at the joist(s) or voids in the subfloor). Improper Installation – Shamrock Plank Flooring must be installed in strict accordance with Shamrock’s written installation instructions and most current NWFA installation guidelines. Improper installation done in a way that is contrary to Shamrock’s written installation instructions can cause problems with Shamrock Plank Flooring. Shamrock’s limited warranties do not cover damage or defects caused by improper installation. We warrant that the covered products are manufactured in accordance with accepted industry standards, which permit grading deficiencies not to exceed 5% over the entire floor.  The installer must use reasonable selectivity and hold out or cut off pieces with deficiencies.  Since wood is a natural product, there will be natural variations in color, tone and grain that are not covered by our warranties.  The pre-installation warranty expires upon installation.  Note:  YOU AND YOUR INSTALLER ARE RESPONSIBLE TO INSPECT FLOORING PRIOR TO INSTALLATION.  SHAMROCK ACCEPTS NO RESPONSIBILITY FOR LIABILITIES, CLAIMS OR EXPENSES, INCLUDING LABOR COSTS, AFTER FLOORING HAS BEEN INSTALLED. Improper Maintenance or Inadequate Care — Your Shamrock floor requires maintenance. Shamrock Plank Flooring must be maintained in accordance with Shamrock’s written maintenance instructions. These limited warranties do not cover damage or defects caused by improper maintenance or inadequate care. Refinishing — While the factory finish of the Shamrock Plank Flooring may be refinished, doing so will void the Limited Finish Warranty. Accidents, Abuse or Abnormal Wear — Shamrock does not warrant for damage or defects resulting from accidents, abuses, or abnormal usage which stain or scratch the finish, diminish gloss, or indent the surface of Shamrock Plank Flooring. Shamrock’s limited warranties also do not cover damage or defects caused by heavy or concentrated foot traffic, damage by pet claws (nails), or failure to protect Shamrock Plank Flooring from sand, gravel or other abrasives by use of walk-off mats. Indentations from High Heels on Shoes — A high heel can concentrate as much as 2,000 pounds per square inch on the floor. This type of heel has a diameter of approximately 3/8″ and walking on any wood surface with high heels is considered an abusive situation. Shamrock’s limited warranties do not cover damage or defects caused by high heels, shoes in need of repair, or golf cleats, or any other cleated shoe. Problems with Moisture or Dryness — Shamrock’s limited warranties do not cover damage or defects caused by wetting or the presence of excessive moisture, or by conditions which are too dry. Flooding, acts of God, plumbing accidents, leaking appliances (icemakers, dishwashers, clothes washers, etc.) are not covered by this warranty. See Shamrock’s written installation instructions for more details. Movement due to moisture changes, including construction methods or materials, plumbing, other trades and weather or natural disasters is excluded.  Examples of problems arising from moisture include, but are not limited to: cupping or crowning, changes in width, thickness and length, checking and or splitting. The use of a humidifier/dehumidifier may be necessary to maintain the proper humidity level between 35%-55%. Excessive Lighting — Shamrock’s limited warranties do not cover damage or defects, including, but not limited to, color change caused by excessive sunlight or intense lighting. Excessive sunlight or intense lighting can cause color changes in the finished product. Additionally, due to the effects of excessive sunlight or intense lighting, new and/or replacement Shamrock Plank Flooring may not match display samples and/or existing flooring.  Shamrock Plank Flooring will undergo color changes due to the effects of natural and artificial light.  These changes are not covered under the warranty. Area rugs and furnishings may shield the floor from light resulting in uneven coloring.  These color changes also preclude matching new flooring to previously installed flooring. Difference from Samples — Shamrock’s limited warranties do not cover color, shade or texture differences that can be seen between color samples, printed color photography, computer graphics and the color of installed floors. Please approve the color of the actual Shamrock Plank Flooring prior to installation. Radiant Heating — Solid hardwood is not warranted for use with radiant heating systems. Engineered hardwoods may be used with radiant heating systems provided they are installed in compliance with Shamrock’s written installation instructions.  Hickory and Maple should not be installed over radiant heating and are not warranted for this application. Transferability — These warranties apply only to the original Buyer and to Shamrock Plank Flooring in its original installation. These warranties are not transferable. Your Obligation to Shamrock — As the Buyer of our Shamrock Plank Flooring, you agree to follow all installation, care and maintenance directions as related to Shamrock Plank Flooring. You also agree to allow Shamrock an opportunity to repair any claimed defects. Shamrock must be given the opportunity to inspect the flooring installation prior to any removal or repair that will be submitted for warranty coverage. The original proof of purchase must be supplied along with a warranty claim submission. Exclusions and Limitations — These warranties do not cover damage, indentations, scratches, damages caused by misuse, negligence, accidents, fire, improper storage/handling or maintenance, furniture (chair legs or casters), stains arising from negligence, accidents, abuse, fire or excessive heat, abnormal wear, construction, spike heels, appliances, mobility-aid devices (such as walkers, canes, scooters and wheelchairs), dragging objects across the floor without proper protection, damage caused by casters or vacuum beater bars, misuse, alterations of the original manufactured product, grit, sand, rocks or other abrasives, dents, insect infestation after the product has left our factory, normal aging or domestic animals. Noises including, but not limited to, squeaks, popping, etc. A product deformity that is not measurable or that is visible only under certain light or from a certain angle is not considered a defect and is therefore not covered by these warranties. Visible defects should be evaluated by their visibility from a standing position in normal lighting. Splits and cracks after move-in are not normally manufacturer related. The sole obligation and liability of Shamrock Plank Flooring under our limited warranties is to repair, replace or refinish the floor, at Shamrock’s option. These warranties EXCLUDE and will not pay consequential or incidental damages associated with any warranty claim. Shamrock will not pay costs associated with relocation during the repair process such as hotel, meals or moving and storage of furniture. The limitation does not apply to claims for personal injury. Some states do not allow limits on warranties or on remedies for breach in certain transactions. In such states, the limits in this paragraph may apply. No installer, retailer, distributor or employee has the authority to alter the obligations, limitations, declaimers or exclusions under any of our warranties. WE EXCLUDE AND WILL NOT BE LIABLE FOR OR PAY INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES UNDER OUR WARRANTIES. By this we mean any loss, expense or damage other than to the flooring itself that may result from a defect in the flooring. Our limited warranties constitute the only express warranties for the product purchased. TO THE EXTENT PERMITTED BY LAW AND FOR ALL NON-CONSUMER PRODUCTS, ALL WARRANTIES OTHER THAN OUR LIMITED WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED. IF ANY IMPLIED WARRANTY ARISES UNDER STATE LAW, ANY AND ALL IMPLIED WARRANTIES (INCLUDING ANY WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO THE DURATION OF THE WRITTEN WARRANTY, TO THE EXTENT ALLOWED BY LAW. SOME JURISDICTIONS DO NOT ALLOW EXCLUSIONS OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.   50 Year Residential Wear Warranty Heritage Collection Rancho Madera Collection Pub House Collection Gasthaus Collection  5 Year Light Commercial Wear Warranty Heritage Collection Rancho Madera Collection Pub House Collection Gasthaus Collection 25 Year Wear Warranty (Residential Use Only) Saloon Series *Shamrock Plank Flooring Warranty Version August, 2013 Residential Hardwood Flooring Care and Maintenance Recommendations Shamrock Plank Flooring requires routine care and regular maintenance in order to maintain the beauty of their appearance over time. The recommendations in this section are in accordance with guidelines required to maintain the coverage of the limited warranties and will prolong the life of Shamrock Plank Flooring.

Preventative Maintenance

  • Use protective mats at all exterior entrances.
  • Vacuum or sweep the floor regularly. Warning: Vacuums with a beater bar or power rotary brush head can damage a wood floor and should never be used.
  • Remove spills promptly using hardwood floor cleaner and a clean white cloth.
  • Use felt protectors under chairs and heavy pieces of furniture and replace regularly.
  • Footwear should be periodically checked for wear. Spiked heels or shoes in need of repair can severely damage hardwood floors.
  • To help preserve the original look of your hardwood flooring, close window treatments during hours of direct sunlight and minimize excessive lighting wherever possible.
  • Keep your pets’ nails trimmed to prevent damage to the floor.
  • Protect the floor when using a dolly for moving furniture or appliances. Never slide or roll heavy furniture or appliances across the floor.
  • Never wet or damp mop hardwood floors. 

Regular Care

Shamrock Plank Flooring is easy to care for and requires no waxing. When the appearance of the floor becomes dulled by the effects of soil, simply use hardwood floor cleaner and a specialty terry cloth or microfiber flooring mop available from most flooring retailers.

  • Step One: Vacuum or sweep the floor to remove any particles that could scratch the floor. Warning: Vacuums with a beater bar or power rotary brush head can damage a floor and should never be used.
  • Step Two: Apply hardwood floor cleaner directly to the flooring mop, not the floor.
  • Step Three: Use a back and forth motion with the mop. When the mop cover becomes soiled, simply replace it with a clean one. Cleaning the floor with a soiled cover could cause streaking. The covers are re-useable so simply throw the cover in the wash and dry it as you would any towel.

Never wet or damp mop hardwood floors. Water can cause damage to wood flooring.

Never use oil soaps, wax, liquid detergent or other household products to clean the floor. If the floor becomes scratched or dull, repairs can often be made using repair accessories. Contact the flooring dealer where the floor was purchased for information. Shamrock Warranty

internet sales policy
 

INTERNET SALES POLICY

We are constantly working to ensure that Shamrock’s products meet the highest industry standards, from the raw materials to the finished product. In addition to providing superior craftsman designed flooring, we believe our customers should enjoy the best possible service and sales support. To meet this goal, we have developed a network of carefully selected distributors with qualified, experienced professionals who provide our customers with the ultimate service, technical and installation support.

At Shamrock Plank Flooring we strive to achieve total customer satisfaction. We believe our manufacturing techniques and quality are the best in the business. An important component of quality is the service your local distributor and authorized dealer add to the product. Hardwood flooring is a big investment, which we believe is best protected and serviced through our displaying dealer network.

Shamrock Plank Flooring will not honor any warranty claim for any product purchased over the internet, nor will we accept any returns for any such products. It is critical that our customers have the full protection of our distributor-dealer network. Without the proper chain of custody the consumer is at risk of purchasing damaged product, or in some cases counterfeit product. While we believe that the internet is a useful tool for finding product information, it cannot replace the service and expertise offered by a local full service dealer.

These retail locations offer customers qualified installers and knowledgeable sales staff that promote our brand and products in a positive manner. Consumers who purchase our products only on the basis of the lowest price are not necessarily getting what they bargained for. If you buy hardwood flooring over the internet, you will be responsible for checking that the delivered product is not damaged or warped, which is not always easy and very time consuming.

Your choice of hardwood flooring is an investment that will add considerable value to your home, but only if it is properly selected, installed and cared for. This requires specialized, detailed knowledge and equipment to assure a successful installation and future performance, including a thorough analysis of your needs and site conditions before final flooring selection, with proper site preparation before installation. Your local flooring retailer is your best source for these services. We manufacture flooring, but your local dealer or contractor must turn it into a floor that will add value and beauty to your home for years to come.

the nature of wood
 

Hardwood Flooring Characteristics

Unlike manufactured flooring products, hardwood is a natural material that has its own character and properties. Due to these unique qualities, your newly installed floor will vary from samples and pictures shown. Here is what you should expect from this extraordinary material:

  • Natural Variations: Just as no two trees are identical, no two wood planks have identical grains, hues and textures. Naturally occurring wood can have knots, mineral streaks and a wide variation of colors and grains. These differences make each floor one-of-a-kind.
  • Changes in Color: Over time, wood flooring colors will change with exposure to artificial and natural light. These changes are normal, and to be expected. To avoid the appearance of discoloration, you should occasionally move area rugs and furniture to promote even light exposure. Some wood species color changes are more dramatic than others. For example, Shamrock’s exotic Brazilian Cherry and Tigerwood become deeper and redder with light exposure and over time.
  • Natural Movement: Seasonal moisture and temperature levels will cause wood to expand and contract. Though this may give the appearance of gaps or cracks in your floor, this should not be considered a product defect. The addition of a whole house dehumidifier or air conditioning for mid/late summer and fall will help keep a home from building up excessive moisture not only in the hardwood flooring, but within the walls and ceilings as well. Environeered flooring is less susceptible to swelling and shrinking, because it has been designed for enhanced dimensional stability.
  • Wood Flooring Has a Comfort Level Too: Wood flooring will perform best when the interior environment is controlled to stay within a relative humidity range of 35 to 55% and a temperature range of 60 to 80 degrees Fahrenheit.
installation
 

Hardwood Flooring Installation

Installation constitutes acceptance of your flooring. You should have documented installation specifications outlined by the NWFA. If the floors do not meet your expectation or installation requirement DO NOT continue installing the floors and contact your retailer. Open boxes of over 10% of overall surface area constitutes acceptance and that the floor meets your requirements.

The success of your installation will rely heavily on proper jobsite conditions being met prior to the floors installation. Your Shamrock floor should not be brought on site until all windows and doors are installed and all drywall and paint or texturing is completed. Once on-site, your floor should be stacked in the area it is to be installed. Please allow time for proper acclimatization for Solid floors and Environeered flooring. Your flooring product should never be stored in an unheated area, or below grade. See NWFA Guidelines for more details on acclimation.

All NWFA installation guidelines should be adhered to when installing your floor whether using adhesives or fasteners.

Your Shamrock floor is unique; knots, mineral streaking and color variations are all part of your floors’ character. If boards are deemed less attractive, these should be placed in inconspicuous spots. Consult with your installer prior to final installation.

INSTALLATION OF ANY FLOORING CONSTITUTES ACCEPTANCE OF ITS GRADE, MILLING AND FINISH.

As Shamrock Plank Flooring has no control over installation methods or site conditions, we cannot warranty any installation or site related issue. Shamrock Plank Flooring assumes no liability for incidental or consequential damages. This writing is the complete and exclusive statement of the warranty and is in lieu of all other expressed and/or statutory warranties. This warranty gives you specific legal rights and you may have other rights as they vary from state to state.

Any damage caused to the flooring as a result of the following will void this warranty:

  • Improper Installation: Proper NWFA guidelines must be followed, including subfloor preparation, acclimation, proper temperature and relative humidity maintained.
  • Storage/Jobsite Conditions: Product must be stored in a dry and heated environment; no exposure to any moisture shall be permitted. Do not store in garages, over concrete or below grade.
  • Water Damage: Warranty does not include damage caused by flooding, faulty plumbing, moisture penetration, overflowing sinks, leaking appliances or any like occurrences.

Hardwood Floor Installer Responsibility

Your installer is responsible for the proper handling, storage and installation of your hardwood floor. This includes final inspection of flooring prior to installation. Shamrock’s warranty does not cover flooring with visible defects once it is installed. The installer is also responsible for making sure the flooring is installed over an acceptable, suitable sub-floor.

Notice, Acknowledgement and General Definitions

Installation Guidelines Section 1

  • Chapter 1: Jobsite Conditions
  • Chapter 2: Acclimation and Conditioning of Wood Flooring
  • Chapter 3: Moisture Guideline Testing and Vapor Retarders

Installation Guidelines Section 2

  • Chapter 4: Wood Subfloor Guidelines
  • Chapter 5: Concrete Subfloor Guidelines
  • Chapter 6: Installing a Subfloor Over Concrete

Installation Guidelines Section 3

  • Chapter 7: Parquet Installation
  • Chapter 8: Engineered Wood Flooring Installation
  • Chapter 9: Soild Strip and Plank Flooring Installation
  • Chapter 10: Installation Over Existing Floors

Installation Guidelines Appendices

  • Appendix A: Safety Guidelines
  • Appendix D: Moisture Content by Area – U.S.
  • Appendix E: Moisture Content by Area – Canada
  • Appendix F: Fastener Schedule
  • Appendix G: Trammel Point Method
  • Appendix H: Radiant Heat Installations
  • Appendix I: Installation Over Screeds
  • Appendix J: Sound Control
  • Appendix K: Trim and Thresholds
  • Appendix L: Sample Specifications
  • Appendix M: Jobsite Checklist

Installation Guidelines Glossary

floor care
 

Hardwood Floor Care

Shamrock Plank Flooring is a proud member of the National Wood Flooring Association. We recommend that you visit their website, for floor care tips as well as a wealth of great information about wood flooring.

Wood is a beautifully natural flooring choice and very easy to care for. With proper care and maintenance your floor will last the test of time. Should your floor show signs of wear or slight scratches, you have several options to revive your investment. The most common technique is called a Screen & Coat. An experienced flooring refinisher can lightly abrade your floor, smoothing out slight wear and refinish with several new coats of sealer to protect your floor. If your floor appears to need more than just surface attention, your experienced refinisher can fully sand and coat your floor and even add a new stain if your color preference has changed. Please refer to NWFA for all refinishing and sanding guidelines.

Shamrock floors are an investment in the beauty and value of your home. To ensure the full Shamrock Plank Flooring warranty coverage and to extend the beauty of flooring over years of service, the following preventative maintenance procedures for hardwood flooring is required:

  1. To prevent excess dirt and grit from coming in contact with your floors, use entry mats or rugs at all exterior doors. Throw rugs are also recommended on the inside of those doors. High traffic or potential spill areas in kitchens should also employ this tactic.
  2. Many wood species are photosensitive to direct or indirect U.V. light. Over time, your floor may show signs of a slight change in appearance; move area rugs and furniture occasionally and shade or curtain large exposed windows to minimize this effect.
  3. Clean floors often using a broom first, followed by a static floor cloth mop, a terry cloth type hardwood floor mop, or a clean sponge mop. Sand, dirt or any abrasive material must first be swept from the floor. “Beater bars” on vacuum cleaners will cause severe damage to wood floor finishes. Do not use mechanical equipment to clean a hardwood floor. Never wet mop a hardwood floor.
  4. Please use felt floor protectors wherever possible. This will allow your furniture to be moved while minimizing the opportunity for surface scratching. Clean or replace your protectors often, as dirt or grit can be embedded in them. Ball type casters are not recommended, as they may dent your floor. Avoid any floor protectors that are plastic.
  5. We recommend purchasing cleaning products designed specifically for wood floors that are not acetone or solvent-based. These can be purchased through your flooring installer or directly from your flooring distributor. Using a vinegar and water dilution is not recommended.
  6. Never use any kind of over-the-counter oil, oil-soap or solvent-based products to clean or maintain your floor. They will, with repeated use, erode the protective finish and dull the luster in your floor.
  7. To maintain the gloss and the smooth appearance of any hardwood floor, it may be necessary to periodically recoat the floor. Your ability to maintain the floor using the above procedures will directly affect the longevity of the original finish. Floors that have been damaged from years of wear and tear or neglect can be restored to their original beauty by sanding, staining and refinishing. For best results, we recommend that a professional wood flooring refinisher do this.

 

faq
 

If you don’t see your question below, please feel free to contact us. We will respond to your inquiry as soon as possible.

Q: How do I care for my Shamrock hardwood floor?
A: Hardwood floors are easy simple to maintain. Please visit our Hardwood Floor Care page for detailed information.

Q: Where can I buy Shamrock Plank Flooring?
A: Please visit our Dealer Locator page to find a Shamrock Plank Flooring dealer near you.

Q: Why should I choose Shamrock Plank Flooring over other flooring materials?
A: There are a multitude of reasons to choose Shamrock Plank Flooring. Some of the most compelling include:

  • Design Flexibility: The variety of colors, textures, finishes and wood grains available in our North American hardwood provides infinite design possibilities.
  • Long Life: Unlike most flooring materials that need to be replaced every 5-7 years, a properly maintained hardwood floor can last the lifetime of the home.
  • Solid Investment: Real estate agents nationwide agree that homes with hardwood floors sell faster, and for higher prices than homes without.

Q: Does wood flooring go well with most design styles?                                                                

A: Yes. In a survey commissioned by the NWFA, 96% of interior designers find that wood flooring works well with many decorating styles – modern, traditional and formal. Designers rated natural materials as superior to man made materials in beauty, prestige, styles, maintenance and durability. A variety of woods and finishes are available to complement the decor and style of any room.

Q: There are so many species of wood. How do I select one?                                                      

A: Choosing a species of wood involves more than selecting a color to match your decor. Other appearance related attributes are important too, such as texture, grain and cut. 

Q: Does wood flooring provide good acoustics?                                                                              

A: Churches, synagogues and other clients with auditorium projects increasingly request wood floors for its warmth and acoustic attributes. Ask your wood flooring professional about special installation techniques that can increase acoustic abilities.

Q: Can hardwood floors really improve the indoor air quality of my home?
A: Yes. Hardwood floors do not collect bacteria, dust, dirt and allergens the way rugs and carpets can. Regular maintenance, such as dust mopping, sweeping and/or vacuuming will keep your floor sanitary and hypoallergenic.

Q: Is hardwood a “Green” material?
A: Absolutely. Shamrock Plank floors are made from North American hardwoods, a completely renewable resource. Our hardwood suppliers use environmentally responsible logging practices that result in an overall increase in hardwood trees each year, and minimize the impact on natural habitats. Shamrock’s milling and manufacturing facilities minimize wood waste by utilizing precision cutting equipment and using or recycling all wood byproducts. Because well-maintained hardwood floors can last over a century, they do not need to be replaced as often as other flooring materials. At the end of their useful life, hardwood floors are reusable, recyclable and biodegradable.

Q: Is the natural environment protected during the harvesting and manufacturing of wood flooring?                                                                                                                                            

A: Yes. Far from a depleting resource, hardwood is sustainable and commercially more available now than ever before. On the 486 million acres of forestland in the U.S. classified as commercial, substantially more wood is added in new growth each year than is harvested. For hardwood species, 90% more wood is added annually in net growth than is removed through harvest.

Q: Once installed, how often must wood flooring be replaced?                                                    

A: Every hundred years or so. Simple care and maintenance keeps wood floors looking beautiful for a lifetime. Instead of laying an entirely new floor when the original is worn, wood floors can be rejuvenated with sanding and refinishing. When a wood floor’s useful life is over, it’s completely biodegradable.

Q: Should I buy Solid or Environeered Flooring?
A: Please visit our Solid or Environeered page to read more about the differences between Shamrock’s Solid and Environeered products.

Q: Is it cost effective for home builders and renovators to select wood flooring instead of less costly materials?                                                                                                                            

A: Yes. Residential real estate agents say homes with wood floors sell faster and fetch high prices, according to a nationwide survey commissioned by the National Wood Flooring Association. By a four to one margin, real estate agents said that a house with wood floors would sell faster than a house without wood floors. Some 90% said a house with wood floors would bring a higher price.

Q: I’ve always heard hardwood floors were for low-traffic areas. Are they durable enough for kitchens, bathrooms and other high-traffic, high-impact areas?
A: Yes. Given proper care, hardwood floors are durable and resilient enough for any room in the home. These qualities have made hardwood floors the flooring material of choice in gymnasiums, basketball courts, and other high-impact, high-traffic public spaces for generations. In areas where moisture may be present (i.e. near sinks, refrigerators and stoves) we recommend placing non-rubber backed mats. Any spills should be wiped dry as soon as possible.

Q: Will my pets damage my Shamrock floor?
A: Pet claws have the potential to scratch any hardwood floor finish. The larger and more active the pet, the greater the possibility this damage can occur. Consider placing area rugs in areas that are highly trafficked by large pets. Damage from pet claws is not covered under the terms of the Shamrock warranty.

Q: Are Shamrock Plank floors made in the U.S.A.?
A: Lumber for Shamrock Plank Floors is milled in Montezuma, Indiana and other fine hardwood mills. Final manufacturing on most products, storage and distribution happen at our Memphis, Tennessee facility. The Saloon Series is made from domestic Hickory and imported to give the Shamrock look at a price accessible to more consumers. Shamrock Plank Flooring is a family-owned and operated business that employs over 225 American craftsmen.

solid or engineered
 

Choosing Solid or Environeered Flooring

Shamrock offers both Solid and Environeered flooring options as pre-finished, unfinished and hand scraped products. Both flooring types are excellent options for ground and above-level flooring, depending on the subflooring. Due to the differences in installation methods, Environeered flooring is the best choice for basements and other spaces with concrete or other hard subflooring.

Solid

Shamrock’s Solid Plank Flooring consists of 100% North American hardwood planks that have been milled, kiln-dried, ripped, molded, graded, and finely crafted to meet our exacting quality specifications. Our Solid hardwood floors are a sustainable building resource and a beautiful addition to any home.

Environeered

Shamrock’s Environeered Plank Flooring is the next generation of sustainable flooring. In an effort to extend nature’s precious resources, we have created a line of engineered flooring designed to be environmentally conservative. Shamrock’s Environeered flooring utilizes only 1/4 of the hardwood used in Solid flooring, preserving the same wear life as Solid flooring and extending the use of our hardwood resources. Our core is made from faster-growing plantation grown Birch. This allows us to increase the structural stability of our floors while minimizing the amount of hardwood harvested.

The cross grain construction of our Environeered floors provides inherent structural stability, ensuring decreased expansion and contraction due to temperature and moisture variations. Minimizing movement in each board results in an overall superior installation and will help preserve the beauty and integrity of your floor.

Reducing our carbon footprint means giving you the elegance you desire while taking only what we need from Mother Nature. When choosing Shamrock Solid or Environeered Plank Flooring, you choose beautiful flooring without sacrificing our environment. Hardwood is our heritage – preserving it is our future.

Some questions to talk over with your installation professional are:

  • Is the installation At, Above or Below Grade Level?
  • Will humidity or moisture be a problem?
  • Is the floor height matching to other floor coverings critical?
  • Is the installation over wood joists or over a concrete slab?
  • Is the installation over radiant heating?
janka hardness rating

 

Hardwood Hardness Ratings

The JANKA Hardness Test measures the force needed to embed a .444 inch steel ball to half its diameter in a piece of wood. The higher the number, the harder the wood. Although this is one of the best methods to measure the ability of wood species to withstand indentations, it should be used as a general guide when comparing various species of wood flooring. Remember that the construction and finish also play an important role in the durability and ease of maintenance of any wood floor. Wood is a natural material, and will wear and dent in different ways from plank to plank.

Below are the JANKA Hardness rankings for each of the wood species offered by Shamrock Plank Flooring.

Wood Species Hardness
American Black Walnut 1010
Red Oak 1290
White Oak 1360
North American Maple 1450
Hickory 1820
the green choice
 

The Green Choice

Carb Compliancy – Click here for our statement

North American hardwoods are the building material of choice among eco-friendly builders. Properly farmed hardwoods are completely sustainable and renewable contributing to “carbon neutral” building. In addition, Shamrock manufacturing facilities minimize wood waste through efficient precision cutting and recycling of all wood byproducts.

According to the U.S. Department of Agriculture Forest Service, the average annual net growth for hardwoods is greater than the average annual removals. In fact, the average growth to removal ratio is 1.66 cubic feet, which means that for every cubic foot of hardwood removed, 1.66 cubic feet is added. In all, the standing hardwood volume is 328 billion cubic feet, an increase of nearly 90% since 1953.

Shamrock Plank Flooring has always believed that we should only take from Mother Nature what we need. Below are just a few quick facts about trees:

  • One third, or 747 million acres, of the U.S. is covered in trees.
  • There are more trees today than 70 years ago.
  • About 4 million trees are planted daily.
  • Every 7 seconds six trees are planted.
  • Today, hardwood growth surpasses harvest by 70%.
  • Total forest growth exceeds the amount harvested each year since the 1940s.
  • Tree harvesting has a very low carbon footprint (the amount of carbon dioxide that is released into the air during harvesting, processing, transport and utilization of a product).

Shamrock Plank Flooring is committed to producing the most eco-friendly flooring possible without compromising beauty, quality or style.

return policy
 

Return Policy and Procedure

Shamrock Plank Flooring has a 30 day return policy. If more than 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.  To be eligible for a return, your item must be unused.  We do NOT return installed flooring or sale/discounted material.  All returns are subject to a 20% restocking fee.  For more information concerning our return policy, please contact claims@shamrockplankflooring.com